Huge disruptions are impacting businesses due to COVID. Many are considering operational changes. Rethinking your print and mail in-plant should be part of the assessment. Rethinking Your Print and Mail In-Plant: Does It Make Fiscal Sense Post-COVID? COVID-19 has many companies reexamining operations. In some cases, roles have been able to be transitioned to [...]
COVID-19 is causing huge challenges for your print and mail in-plant business continuity. Explore ways to create a better and more accurate safety net with PCI Group. Has COVID-19 Put a Wrench in Your Print and Mail In-Plant Business Continuity or Disaster Recovery Plan? Are your in-plant operations experiencing shutdowns or limited availability due [...]
ARM Debt Collection Letter Compliance: Why Every Detail Matters The practice of sending out your debt collection letter is standard in the accounts receivable management (ARM) industry. It’s a central channel for communication and collection letter printing can help balance your efforts of maintaining customer goodwill, ensuring compliance, and collecting past due money. You most [...]
Your Custom Invoice Printing Is Critical. Responsive customer service is a priority for any debt collection agency when dealing with partners that facilitate their processes. When emails, calls, and requests go un-returned, it’s not simply a breakdown of service; it could cost you considerable money and time. If you’re feeling undeserved and frustrated with [...]
Debt Collection Letter Workflows: How Transparent Is Your Critical Communications Partner? One of the biggest challenges debt collection letter agencies have is tracking debt collection letters to consumers. Scaling such an operation is a massive undertaking unless you have the right technology. To have complete transparency in the process, your company needs to know [...]
What You Need to Know About Their Business Continuity Plan Working with a vendor to print and mail your customer communications offers many benefits. By outsourcing, you no longer have to worry about all the things having an in-house system requires, including business continuity. But, you must ensure that your vendor’s plan meets your [...]
Errors happen. Nothing is completely perfect all the time. But, when it comes to compliance, there’s little room for error. In customer communications, containing confidential customer data, classified as PII (personally identifiable information), compliance needs to be as close 100% as possible. Many vendors in the customer communication industry promote a 99.6% accuracy rate, [...]
Business continuity and disaster recovery keep your organization running in the face of serious events. While you probably have a plan, how sure are you that it covers everything? Because one-third of businesses with one in place were still unprepared when a response was needed. Plans are great, but the modern business continuity plan [...]
Outsourcing print and mail communications, when executed strategically, can reap massive benefits for your business. Many organizations have found that the key to realizing these benefits is to take an honest look at their operations and evaluate it against the core competencies of their business. Maximizing what you do best and outsourcing the rest, [...]
Business continuity and disaster recovery keep your organization running in the face of serious events. While you probably have a plan, how sure are you that it covers everything? Because one-third of businesses with one in place were still unprepared when a response was needed. Plans are great, but the modern business continuity plan should [...]
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