Does the design and content of a customer statement impacts when and how they pay them? It certainly can, either in a positive or negative way. Clearly communicating key information and the ability to personalize messaging affect how people view and consume what’s in their statements. Consumer bill payment trends are likely something you [...]
Providing your customers with compliant, accurate, high-quality statements is a business requirement. These documents have many rules governing how you print and mail them. They also have a lot of costs, and require advanced equipment, sophisticated workflows, and labor. With all these elements and complexity, many companies are evaluating their options to outsource their [...]
Is it time to rethink your printing and mailing processes? Statement printing can be expensive and hard to manage, yet it’s critical to facilitate customer communications. You have compliance, accuracy, and quality considerations, which can all improve with statement printing services. By outsourcing these functions to professionals, you can save money and time while improving [...]
Finding a reliable and experienced print and mail provider in the transactional space isn’t easy. Because of the nature of transactional mail, your partner should check all boxes of quality, accuracy, compliance, security, and expertise. A gap in any of these could spell trouble. To find a dependable print and mail provider, you’ll want [...]
Transactional mail is a special category of direct mail. The sole focus of these customer communications relates to confidential and private information. To remain compliant with regulations, your mailings must be printed and mailed securely. Further, it often must be sent within a specific time span. For all these reasons, transactional mail dependability is [...]
In transactional customer communications, you don’t have to stick with the ordinary communications channels. After all, you want these mailings to drive engagement and action. It’s hard to do that without any consideration of the design. By applying proven design principles that resonate with recipients, you can turn drab and dull documents into something much [...]
Did you know that your policy holder communications can be a critical area for cross-selling and upselling? When you use dynamic printing capabilities, you can sell additional insurance products on the communications you’re already sending to customers. With this approach, you’ll save money and elicit better responses. Keep reading to find out how. Dynamic [...]
For any business, getting paid on time is critical to cash flow health. In a traditional model, you provide a service, send a bill, and wait for payment remittance. When payments don’t come in on time, it can jeopardize your company. Often failure to pay bills on time is not within your control. According [...]
Are your billing statements taking advantage of all the upgrades and dynamic printing opportunities available? If not, it could be a roadblock to streamlining bill statement printing. Instead, add these things to your statements that can boost customer engagement and your cash flow. Dynamic Bill Statement Printing Offers Personalization Does every customer statement say [...]
