HIPAA allows healthcare organizations to send communications that contain PHI (protected health information) via email. Many patients and members appreciate the convenience of digital letters, statements, and documents. However, rules and regulations require specific components for HIPAA-compliant emails. Learn about the solutions available for the industry and why certain features are critical for compliance. What [...]
In the event of a data breach, delivering clear and effective communication is crucial. Personalized data breach notifications are crucial for effectively informing individuals who have been impacted by a data breach. These notifications ensure that each recipient receives relevant and specific information about the breach that pertains to their personal data, enabling them to [...]
Understanding the Data Security and Breach Notification Act (H.R. 1770): Implications for Print and Mail Notifications In today's data-driven world, safeguarding personal information is paramount. The Data Security and Breach Notification Act (H.R. 1770) (https://www.congress.gov/bill/114th-congress/house-bill/1770) is a crucial piece of legislation aimed at enhancing transparency and protecting consumer privacy in the wake of data [...]
Transactional print and mail represent communications that have regulatory rules attached to them. Most of the time, these documents must arrive on time, and you need confirmation of their delivery. In some cases, you’ll need to send certified mail via USPS. So, when should you use this type of mailing service? And how can [...]
When communicating with patients, healthcare organizations must always abide by the rules and regulations set forth in HIPAA. What you must do to ensure this applies to both print and mail as well as email. HIPAA compliant email services must be in use. Otherwise, you could face violations. So, what makes an email service HIPAA [...]
As with any type of mailed communication, transactional letters can include USPS services for certified mail. In some cases, there may be USPS certified mail questions you have about the requirement to validate delivery within a specific timeframe. Because certified mail has different characteristics, we often receive questions from our clients. Keep reading to get [...]
Can you ever be 100% accurate in all your transactional print communications? Perfection is hard to achieve and sustain, considering all the many variables in play. However, the commitment to improving accuracy is always an objective regarding letters with compliance and security requirements. The question is—how confident are you in this metric? Whether you [...]
SLAs (service level agreements) are critical in transactional print and mail. If your provider isn’t meeting SLAs, it puts you at risk regarding compliance and other negative impacts, such as longer times for customers to remit payments or take necessary actions. Meeting SLAs matters considerably in your operations, but it’s more than just checking off [...]
As a healthcare payer, you generate many communications for your members. This constant need to inform and disclose has become even more complicated, and all HIPAA letters must follow strict regulations and guidelines. It can become overwhelming and expensive, which has prompted the industry to outsource these print and mail documents. If your organization [...]
Is it time to rethink your printing and mailing processes? Statement printing can be expensive and hard to manage, yet it’s critical to facilitate customer communications. You have compliance, accuracy, and quality considerations, which can all improve with statement printing services. By outsourcing these functions to professionals, you can save money and time while improving [...]
