Does the look of your customer communications matter? It’s certainly a question to pose when considering insurance transactional mail. The insurance industry has a high volume of letters it must send to customers. That’s a cost to you, whether you outsource or have an in-plant. What if you could update the look of these documents [...]
For any healthcare industry business, you have many regulations to consider in operations. One of the most critical is HIPAA (Health Insurance Portability and Accountability Act). It provides the framework of standards for collecting, using, and sharing PHI (protected health information). Failure to do so can lead to fines, reputational harm, and other breaches-related [...]
The activities of your accounting department often venture into the realm of manual or inefficient. While your staff has technology that improves their productivity and workflows, the problems usually reside in check printing and mailing services. As with any area of business, you want to accelerate efficiency, accuracy, and quality. However, you have to [...]
Ensuring the quality of any product requires rigorous processes that are repeatable to maintain consistency and accuracy. That’s especially true for transactional print and mail. So, how do you operationalize this kind of quality? Lean Manufacturing plays a crucial role in the induction of standard works. So, what are they and how do they contribute [...]
Printing is an essential function for most companies. The way they choose to approach it is different. Many factors affect how you print and the many requirements associated with it, especially in the transactional print category. Since printing isn’t your business' core competency, you may face quality, accuracy, compliance, security, and cost challenges. It [...]
In the transactional mail world, knowing that delivery occurred is critical. These mailings are mission-critical and can include a variety of documents that must reach addressees. In some cases, to confirm delivery, you’ll need to use USPS Certified Mail. In this post, we’ll provide an overview of certified mail and details on using it [...]
Printing and mailing checks can be tedious work. It also must be an error-free work zone and be completely secure. That often requires steep investments in technology and processes. This literal cost center keeps rising in costs. As a result, you may be wondering if it’s time to outsource or change your vendor for [...]
Communications from the insurance industry are often time-sensitive and require confirmation of receipt. In such a highly regulated vertical, you can’t rely on an assumption of delivery. That’s why mail delivery verification is so crucial for insurance companies. However, it’s tricky and complex with such a high volume of documents like invoices, clams, ID [...]
The accounts receivable management, or ARM, industry must comply with regulations in communications to consumers. As a result, these companies send high volumes of transactional mail. Those who wish to outsource this function will need accounts receivable management compliant print and mail services. So, what does that mean exactly? And what should organizations seek [...]
Lean Manufacturing helps companies drive toward greater efficiency and productivity while reducing waste. It’s an essential strategy for manufacturers that decreases operational costs and improves quality. One of the areas that it supports is accuracy. Lean manufacturing accuracy is critical for transactional print and mail. That’s why PCI Group adopted it. What Is Lean Manufacturing? [...]
