The utility industry sends millions of communications to customers every year. These operations can become expensive and cumbersome because of the volume and regulatory requirements. Many organizations are shifting to outsourcing via statement printing and mailing services to alleviate these strains. Putting this work in the hands of professionals delivers many benefits for utility [...]
We live in a digital world. Most consumers receive lots of communications from companies via email. Much of it is promotional, but people appreciate the convenience of receiving invoices and other regulated communications in this manner. As costs for postage rises, consider transitioning to more transactional email delivery. What Is Transactional Email Delivery? Transactional [...]
Hospitals and healthcare systems often face challenges in revenue cycle management (RCM). It’s a complex workflow that includes all care delivery and reimbursement components. While much of RCM focuses on claims submitted to insurers, patient collections are also a segment. Creating and sending healthcare statements with a third party may accelerate payments and boost [...]
Customer data breaches are no longer an if but when for most organizations. They’ve been on the rise for years and show no decline. With risk increasing and hackers targeting companies in every industry and any size, businesses must address the aftermath. Part of that is data breach notification print and mail, which different [...]
Payroll operations require a lot of time and resources. They also occur at least each month. While many employees choose direct deposit, not all have bank accounts. There are still many unbanked consumers. These workers still require a printed check. It can be laborious and costly, which is why many companies consider outsourcing payroll print [...]
Of all the communications you send your customers, their telecom invoice is likely the one that receives the most attention. The layout and design of the document impact how much engagement it receives. Amounts due and dates are the main piece of information they seek. However, there are opportunities to include other messaging relevant to [...]
Businesses must expand their concept of security and compliance from their own ecosystem. Your partners must have the same protections when you share confidential information with them. Otherwise, you may increase your risk of a customer data breach. The headlines of cyber attacks that expose consumer data never seem to ebb. Much of the [...]
Sending transactional letters to your customers can also include promotional messaging. Communications for telecom companies don’t preclude you from inserting unique offerings to customers. With the right approach, you can engage them with upsell and cross-sell opportunities without the need for costly inserts. The Printing Process Dictates How Custom Communications For Telecom Can Be In [...]
Any organization sending healthcare-related information by mail to patients must adhere to HIPAA rules and regulations. HIPAA has specific rules about communications that include PHI (protected health information). Millions of letters or statements that fit into this category flow in the mail stream every day. But is USPS HIPAA compliant? HIPAA Rules About Communications [...]
Customer data breaches happen so often that the average consumer may receive notifications from numerous companies within the same month! Cybercriminals aim to steal valuable data like PII (personally identifiable information) and PHI (protected health information). They can then hold it for “ransom” or sell it on the dark web. Several high-profile breaches involving [...]
