The healthcare industry produces and mails billions of communications annually. Because of the PHI (protected healthcare information) typically included, these documents must abide by regulatory requirements, including HIPAA. Many companies outsource this with patient statement printing and mail services to ensure compliance, optimize processes, and reduce costs. In this guide, you’ll learn what those [...]
Healthcare communications from providers, insurers, or other organizations have unique requirements. When they contain PHI (protected health information), the rules of HIPAA apply. For those who outsource these tasks, you must evaluate options for HIPAA-compliant mailing services. How should this assessment occur? Best practices from stakeholders and laws provide guideposts. This step-by-step guide will [...]
In the world of transactional print and mail, data security is a top priority. Protecting confidential customer information ensures you remain compliant and credible. Although a data security and breach notification law has failed to pass federally, all 50 states have enacted rules. In this article, we’ll explain these laws and how they relate [...]
In the world of transactional print and mail, accuracy must be a priority and a pillar of production. One mis-mailing can trigger noncompliance violations and impact customer trust. If choosing to outsource these communications, you need to be confident that providers have accurate mailing services. So, what does this mean, and what measures must [...]
For companies that send large amounts of invoices to customers via print and mail, costs are rising. Additionally, navigating compliance, security, and accuracy has become more complex. As a result of this perfect storm of factors, organizations are opting for invoice printing and mailing services. By outsourcing invoice print and mail functions, you can [...]
As the threats around data breaches grow and evolve, every company must prioritize safeguarding them. Regulations are already in place to protect PII (personally identifiable information) and PHI (protected health information), but hackers are savvy and persistent. Ensuring the safety of this information extends to your vendors, which is why secure printing services are critical. [...]
Insurance companies produce a vast amount of mailpieces for customers. From property and casualty declarations to auto monthly billing statements, insurers in these verticals face operational challenges in managing insurance mailing. In addition to rising costs, insurance companies must also follow strict rules and regulations for these communications. Vital to meeting these are accuracy [...]
The USPS has new rates for 2025. They’ve been raising them consistently each year. With final approval, the 2025 USPS postage updates will take effect on January 19, 2025. For companies that spend a considerable amount on postage for transactional mail, it’s crucial to understand the impact of these fees and the opportunities to reduce [...]
Transactional customer communications have lots of rules that govern their production and delivery. These protected letters, statements, and documents convey critical information. However, with some optimization strategies, they can provide additional ways to connect with customers. Optimizing your transactional customer communications can also refer to improvements in accuracy and transparency. Let’s review the opportunities for [...]
Transactional mail or emails are a unique subset of business communications. Because they contain either PII (personally identifiable information) or PHI (protected healthcare information), laws govern their creation and sending. Regulatory compliance for transactional communications is a mandate and non-negotiable. Whether you manage operations internally or outsource them, you’re ultimately responsible for maintaining compliance. [...]
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