The pandemic, supply chain issues, and other factors are impacting many raw materials, including the paper market. These added costs are impacting a variety of industries that need them. That also translates to likely higher prices for print and mail operations. With lots of other numbers changing on your budget, how will you minimize [...]
The No Surprises Act’s effective date is nearing. In 2022, health plans will see the volume of patient communications rise. The law requires insurers to send patients cost estimates before services. The law’s intention is to provide transparency of costs to consumers. As with any regulation, there has to be a way to facilitate [...]
Every business wants to decrease costs in any way. While some things are easier to cut, some are more fixed. Many companies may have that assumption about postal rates. However, reducing postage costs is possible with the optimization of processes. If you currently process your print and mail internally or use a third party, [...]
PCI Group president Chris Kropac recently presented at the thINK Forum Annual Conference. This event includes the Canon community of inkjet printer customers, solution partners, and print industry experts. The gathering brings together those in the industry to learn, network, and collaborate. While there, Chris shared insights into the transactional print industry during an interview [...]
The phrase “easy to do business with” is common in lots of industries. Every company certainly wants to have this designation. Successful businesses are customer-centric. They think about the pain points customers feel in current processes and want to ease those. They likely do that with the product or service. However, there’s more to it than [...]
Does the design of your utility bills really matter? Is it a strategic advantage to put considerable thought into their design? The simple answer is yes. When any type of statement is easy to read and looks professional, the person receiving it is likely to pay more attention. Utility companies have the opportunity to [...]
Processing payroll can be a costly and cumbersome process. Many organizations continue to print and mail these to employees. In these situations, costs are going up, not down. Many businesses are getting out of this business because they aren’t experts at it, but transactional printers are. So, what benefits can you realize by outsourcing payroll [...]
Direct mail is a long-standing category in the printing world. It’s how businesses communicate and market to customers. It’s typically promotional, and therefore, it doesn’t matter if it ends up in the wrong mailbox. Transactional printing is direct mail, but it’s something that businesses must treat very differently. What Is Transactional Printing Direct Mail? [...]
EOBs (explanation of benefits) are standard patient communication. They typically come after the patient has a health appointment. However, new legislation called the No Surprises Act is about to change this workflow. The law requires advance EOBs as a way to not “surprise” patients before a medical treatment or procedure. For some health plans, that [...]
Data hacks have become a constant threat for any company. Some industries are more prone to them than others. However, if you have data, especially if it’s sensitive and confidential, then you deal with these risks. It’s not only your data security protocols that matter. If you share your data with third parties, you [...]
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