Auto insurers must print and mail many different kinds of correspondence to customers. One of the most complex is claims. These communications fall into the category of transactional print and mail, meaning there are regulatory rules to follow. They can be a considerable burden, but auto insurance claims printing is something you can outsource. [...]
Can you ever be 100% accurate in all your transactional print communications? Perfection is hard to achieve and sustain, considering all the many variables in play. However, the commitment to improving accuracy is always an objective regarding letters with compliance and security requirements. The question is—how confident are you in this metric? Whether you [...]
In transactional print and mail, accuracy is the most critical component of production. Ensuring every letter inserts into the correct envelope ensures compliance and prevents mis-mailings. To be accurate, you need a robust process, and PCI Group has strengthened its workflows with Lean Manufacturing. In this episode of Ask the Experts, Tim [...]
In the world of transactional print and mail, maintaining accuracy and quality is crucial. While errors can occur, they present an opportunity for improvement. This is where Corrective Action Reports (CARs) come into play for PCI Group. By investigating deviations or mistakes, CARs help identify the root cause and implement necessary corrective [...]
Organizations in the ARM (Accounts Receivable Management) industry prioritize compliance and accuracy in sending printed collection letters. Most outsource these critical communications to a vendor. Many print and mail companies offer these services, but not all are the same. There’s a major difference you need to be on the lookout for—are they solely focused [...]
Auto finance companies send lots of communications to customers. Many of these are confidential and must adhere to compliance regulations. From statement printing and mailing to eStatements, and other disclosures, your processes can be costly, overly complex, and inefficient. After all, you’re not a print and mail house, so keeping this in-house has disadvantages. [...]
Banks, credit unions, and other financial institutions must provide a host of documents to customers. These print and mail activities go beyond standard communications. They contain personal information, which you are under an obligation to protect. As a result, transactional print services for banks can be expensive, time-consuming, labor-intensive, and operationally complex. Since you’re [...]
Lean Manufacturing helps companies drive toward greater efficiency and productivity while reducing waste. It’s an essential strategy for manufacturers that decreases operational costs and improves quality. One of the areas that it supports is accuracy. Lean manufacturing accuracy is critical for transactional print and mail. That’s why PCI Group adopted it. What Is Lean Manufacturing? [...]
A Better Way to Optimize Operations: The Case for Outsourcing Print and Mail Communications The case for outsourcing mail and print communications is one you’ve probably heard before. Since then you’ve probably considered it for almost every segment of your business outside your core competencies. Most businesses have, as the global outsourcing market totaled [...]
