Transactional communications require lots of checks and balances. Since they contain PII (personally identifiable information), PHI (protected health information), or other sensitive information, their production and distribution must be compliant and accurate. Senders also need verification that the letters reach their final destination. To do this, U.S. mail with tracking should be part of [...]

In-house production of transactional communications comes with complexities and costs. Most organizations aren’t in the print and mail business, so it’s not a core competency. Even with significant volume, most companies can’t achieve the highest level of economies of scale. So, what are the real costs of in-plant printing? Hard vs. Soft Costs In [...]

Financial statements arrive in the mail each month for millions of consumers. How that letter got from data to the mailbox involves lots of steps to ensure accuracy, compliance, and security. For many organizations, the process is costly and cumbersome. That’s why so many have transitioned to outsourcing financial statement services. Let’s review why [...]

As Gen Z becomes a larger part of the consumer base, their preferences when interacting with companies should be on your radar. While this generation is the first to be digital natives, it doesn’t mean they always prefer it. Let’s look at some data and trends about Gen Z and customer communications. Gen Z [...]

If outsourcing transactional communications is on your to-do list, you’ll need to evaluate many providers. Because these documents contain sensitive information, any business you partner with must have specific capabilities and expertise. In this article, you’ll learn how to compare print and mail companies effectively. How to Compare Transactional Print and Mail Companies While [...]

Many businesses have an obligation to send communications totheir customers or patients. Much of this falls into the transactional category, as it contains sensitive information.some companies still manage this in-house, but it’s getting more challenging. The solution? Mission critical document print services remove burdens.In this guide, we’ll advise you on everything related to mission critical [...]

Are you considering outsourcing your transactional communications? You can gain many benefits from doing so. Improve compliance, reduce costs, and boost accuracy, to name a few. However, you’ll need to do your research. Start with these letter printing and mailing services questions. How Do You Define Transactional Print and Mail? Begin your inquiries with [...]

In the world of transactional communications, lots of questions arise about print and mail security. Since these documents contain sensitive information, they are subject to regulatory requirements. Meeting these is mandatory. When you choose to outsource these activities, your provider must have rigid processes in place to ensure the security of your customers or [...]

Any company that routinely sends communications to customers is somewhat in the print and mail industry. It’s not your core competency, but a requirement. When those letters contain sensitive information, it’s a unique category called transactional. Managing this is cumbersome and challenging, which is why many many businesses are turning to print-to-mail solutions. What [...]

Workflows in any type of production greatly impact efficiency, accuracy, and quality. When they are not consistent or continuously improved, errors and wasted time can add up. In print-to-mail workflows for transactional communications, processes must be rigid, compliant, secure, and repeatable. Let’s review the ideal workflows, so you can understand where gaps may exist [...]