Ask The Experts – Compliance2023-02-13T09:16:29-05:00

Print and Mail Compliance

PCI Group experts talk about the value of staying compliant with various industry regulations like HIPAA, HITRUST, SOC I & II, FISMA, and PCI-DSS and the protection it provides customers to protect their customer’s personal confidential information.

What are best practices for clients to protect personal information concerning transactional mail?

Protecting personal information in transactional print and mail is non-negotiable. The data must be kept secure and confidential at all times. Often, clients seek advice and recommendations regarding data security. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe offered some best practices. “First, I recommend that the data they send us is encrypted. We encrypt it in transit, but you also have the option to encrypt it [...]

How important is compliance in transactional direct mail? (Part 1)

In part one of a two-part Ask the Experts series, Chris Kropac, PCI Group President and Co-Owner, addresses the importance of compliance in transactional direct mail.  At the time of the company’s founding, over 50 years ago, compliance and security looked much different. There was no internet or certifications that validated protocols. However, it was always a part of PCI. Chris called it “compliance in our DNA.” Pre-internet, the company worked on large [...]

How important is compliance in transactional direct mail? (Part 2)

Continuing the conversation on compliance in transactional direct mail on Ask the Experts, PCI President and Co-Founder Chris Kropac, discusses the current landscape.  “In 50 years, the only constant is change. We’re proponents of not fighting technology but adapting to make sense for our clients,” Chris said. In a digital world where data moves from network to network, falling behind on security updates and best practices can be a [...]