PCI Group’s Print and Mail Blogs
What Kind of Patient Communications Can You Outsource?
The healthcare industry generates a lot of letters, statements, and other documents for patients. As they contain personal information, all communications must comply with HIPAA and other regulations. Organizations have the option to outsource patient [...]
Comparing Transactional Mail Providers: 9 Questions to Ask
Transactional mail is a unique subset of communications. It encompasses mailings that must comply with regulations because it contains personal information, such as a Social Security or account number. With this mail type, letters must [...]
Insurance Print and Mail Services: 6 Reasons to Outsource
Insurance companies must send lots of communications to subscribers. Those documents include personal and confidential information, which means strict adherence to regulations. Because of the regulatory environment, many insurance organizations lean toward producing these communications [...]
PCI/ARM Collections Compliant Print and Digital Communications in One System
Compliance is always top of mind for those in the collections and accounts receivable management (ARM) industry. The Fair Debt Collection Practices Act (FDCPA) defines permissible print and digital communications. Failure to follow the rules can [...]
Personalized Telecom Communications Drives Better Responses
In the modern world, customers have expectations that communications from businesses should be relevant to them. In other words, personalization is critical to engagement and more. When executed well, it can drive better responses. This [...]
Cut Costs in 2023 with Mailing Services for Business
While we live in a digital world, companies still print and mail a large volume of statements, invoices, and other documents. It’s a complex operational process that’s also expensive. As organizations look for ways to cut [...]
Outsourced Utility Billing: 4 Reasons
Cities, municipalities, and utility companies often have challenges around billing operations. The problems faced include rising costs, issues with quality, and concerns about compliance. You also want to deliver utility bills that engage customers to remit [...]
Outsourcing Printing: Why You Need to Adopt in 2022
As you look at the operational aspects of your business, what can you improve upon that will actually reduce costs? One answer is outsourcing printing for transactional mail. It’s expensive, labor-intensive, and often inefficient to [...]
Postage Changes 2022: Reduce Postage Costs with Postal Mailing Optimization Tips
An increase in postage costs can impact any business. It’s also something you have little control over. For industries with a high volume of transactional mail, any rise, no matter how small, will inflate your budget. [...]