Does accountability matter in transactional print and mail production? The simple answer is yes, absolutely. Having an accountability process enables PCI Group to improve operations in many ways. Tim Lackey, Director of Operations, answers the question about our daily accountability process. “For accountability, we’re looking at metrics constantly to make sure that [...]
In transactional print and mail, accuracy is the most critical component of production. Ensuring every letter inserts into the correct envelope ensures compliance and prevents mis-mailings. To be accurate, you need a robust process, and PCI Group has strengthened its workflows with Lean Manufacturing. In this episode of Ask the Experts, Tim [...]
In Lean Manufacturing, standard works are a crucial component to ensuring repeatable quality. Every process has a series of steps, and standard works are the documentation of tasks in the correct sequence. This standardization ensures that deviation and errors occur less frequently. So, how do standard works contribute to quality? Tim Lackey, [...]
In the world of transactional print and mail, maintaining accuracy and quality is crucial. While errors can occur, they present an opportunity for improvement. This is where Corrective Action Reports (CARs) come into play for PCI Group. By investigating deviations or mistakes, CARs help identify the root cause and implement necessary corrective [...]
PCI Group is asking the hard questions about the world of mission-critical printing and mailing. In this episode of Ask the Experts, PCI Group President and Co-Owner Chris Kropac answered, “Why is it important for a transactional mailer to be singularly focused?” The answer comes down to security [...]
In part one of a two-part Ask the Experts series, Chris Kropac, PCI Group President and Co-Owner, addresses the importance of compliance in transactional direct mail. At the time of the company’s founding, over 50 years ago, compliance and security looked much different. There was no internet or certifications that validated protocols. [...]
Continuing the conversation on compliance in transactional direct mail on Ask the Experts, PCI President and Co-Founder Chris Kropac, discusses the current landscape. “In 50 years, the only constant is change. We’re proponents of not fighting technology but adapting to make sense for our clients,” Chris said. In [...]
On this Ask the Experts episode, go inside the details of a White Paper Factory. Print Manager Eric Weinbrenner discusses White Paper Factory equipment needs and how PCI Group uses those machines and technology to make it happen. “We use web presses, and Canon Colorstream 3900s and Canon [...]
Ask the Experts offers a comprehensive review of white paper factory requirements and why it can provide advantages to transactional mail printers. PCI Group’s Print Manager Eric Weinbrenner shares his knowledge on white paper factory setups, discussing the benefits of dynamic applications for print jobs. Behind the scenes, [...]
A white paper factory is a new approach to printing transactional mail. It’s proven to be a solution that improves efficiency and accuracy while also reducing printing costs. But what is a white paper factory? Get the answer to this question from white paper factory expert Eric Weinbrenner, Print Manager at PCI [...]
