Patients receiving communications appreciate the convenience of electronic communications. It can be easier to manage and less costly than mail for you, as well. However, new challenges arise regarding security and compliance, which is why you need a [...]
Does your print and mail vendor excel at compliance, security, accuracy, and quality? These are the four pillars in transactional communications. While you may think all providers are the same, there are some key differentiators that some just don’t have. If you’ve been outsourcing these mailings for years or months, you should be comparing [...]
Every day, millions and millions of financial services communications make their way through the mail stream. These letters, documents, and statements contain critical and protected information. Because of their nature, they require specific guardrails to ensure accuracy, security, [...]
Customer communications encompass a wide variety of statements, documents, and letters. Some fall under the specialty category of being transactional, which involves regulations and rules. Companies often face challenges with these, from compliance concerns to exploding costs. In most cases, workflows aren’t [...]
Finding ways to optimize your communication operations can be challenging when managing it all in-house. Rising material costs, complicated compliance rules, and ensuring data security create barriers to efficiency. Businesses may think they can’t outsource transactional mailings, but there’s a whole industry dedicated to it. Managed print and mail services [...]
very organization faces challenges in data security. As the amount of confidential and protected data increases, so do the threats of cyberattacks. A target for this group includes the information present in transactional communications. As a result, several pillars must be in place for mail data security. Should these be nonexistent or insufficient, you’re [...]
The complex processes, high costs, and security and compliance mandates make it difficult for a business to manage transactional communications. They often face challenges that impact many other things downstream. If it’s not a core competency, it becomes an obstacle. However, companies don’t have to continue this cycle. They can depend on companies like [...]
Every business must keep customers, users, or patients informed. These communications often contain personally identifiable information (PII) or protected health information (PHI). When they do, they are transactional documents. With this classification, the mailings must follow rules and should adhere to other best practices. Let’s review why they are unique and what you should [...]
Many different stakeholders in healthcare produce and mail communications to patients. From billing statements to explanations of benefits (EOBs), these documents contain sensitive information. As a result, healthcare printing has many requirements. When companies choose to outsource these, they need a compliance- and accuracy-focused partner. If you’re considering transitioning to this model, follow these [...]
errors in consumer email communications The inbox offers an efficient and easy space to communicate with customers. Companies send all types of consumer email communications. Many of these fall into the category of transactional, meaning they contain PII (personally identifiable information) or PHI (protected health information). This designation means rules, regulations, and [...]
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