Sending transactional letters to your customers can also include promotional messaging. Communications for telecom companies don’t preclude you from inserting unique offerings to customers. With the right approach, you can engage them with upsell and cross-sell opportunities without the need for costly inserts. The Printing Process Dictates How Custom Communications For Telecom Can Be In [...]
Any organization sending healthcare-related information by mail to patients must adhere to HIPAA rules and regulations. HIPAA has specific rules about communications that include PHI (protected health information). Millions of letters or statements that fit into this category flow in the mail stream every day. But is USPS HIPAA compliant? HIPAA Rules About Communications [...]
In the landscape of printed communications companies produce, they fall into two categories. The first is promotional, which consists of offers or promotions with a marketing angle. The second is transactional print. These documents are intended for a specific user and contain PII (personally identifiable information) and/or PHI (protected health information). As such, they [...]
Analysis of government data revealed that U.S. consumers owe at least $220 billion in medical debt. One driver behind this is the increase in patient financial responsibility due to high-deductible coverage. This trend has driven medical collection letters to rise, as well. These highly regulated communications have become a burden, and organizations are seeking [...]
Certified mail involves many extra steps versus standard statements or letters. As it’s a special class, many companies believe it’s not something they can outsource. The good news is that you can tap experienced print and mail companies to produce transactional certified mail. Learn how it works. What Is Transactional Certified Mail? Certified mail [...]
The transactional print industry has been part of business communications for decades. In the 21st century, it has evolved rapidly as a result of new technology, innovation, and requirements. So, what does the future look like? Let’s explore some emerging trends and how they’ll continue to shape the industry. Digital Printing Technology Delivers Fast, High-Quality, [...]
HIPAA allows healthcare organizations to send communications that contain PHI (protected health information) via email. Many patients and members appreciate the convenience of digital letters, statements, and documents. However, rules and regulations require specific components for HIPAA-compliant emails. Learn about the solutions available for the industry and why certain features are critical for compliance. What [...]
For organizations that send transactional communications to customers, members, or patients, managing it in-house is increasingly more expensive and complex. Because these mailings must adhere to rules and regulations and be delivered quickly, keeping up requires greater investment. However, you can partner with a provider for transactional print management to better address these complexities. [...]
In any type of print outsourcing, you can face risks and opportunities for improvement. In the compliance-focused world of transactional print and mail, you must be confident in the provider’s ability to be accurate, reliable, compliant, and secure. Can managed print services cover all that? The right provider will minimize risk while improving quality. [...]
Transactional print and mail represent communications that have regulatory rules attached to them. Most of the time, these documents must arrive on time, and you need confirmation of their delivery. In some cases, you’ll need to send certified mail via USPS. So, when should you use this type of mailing service? And how can [...]
