Every day, millions and millions of financial services communications make their way through the mail stream. These letters, documents, and statements contain critical and protected information. Because of their nature, they require specific guardrails to ensure accuracy, security, [...]
Customer communications encompass a wide variety of statements, documents, and letters. Some fall under the specialty category of being transactional, which involves regulations and rules. Companies often face challenges with these, from compliance concerns to exploding costs. In most cases, workflows aren’t [...]
Finding ways to optimize your communication operations can be challenging when managing it all in-house. Rising material costs, complicated compliance rules, and ensuring data security create barriers to efficiency. Businesses may think they can’t outsource transactional mailings, but there’s a whole industry dedicated to it. Managed print and mail services [...]
very organization faces challenges in data security. As the amount of confidential and protected data increases, so do the threats of cyberattacks. A target for this group includes the information present in transactional communications. As a result, several pillars must be in place for mail data security. Should these be nonexistent or insufficient, you’re [...]
The complex processes, high costs, and security and compliance mandates make it difficult for a business to manage transactional communications. They often face challenges that impact many other things downstream. If it’s not a core competency, it becomes an obstacle. However, companies don’t have to continue this cycle. They can depend on companies like [...]
Every business must keep customers, users, or patients informed. These communications often contain personally identifiable information (PII) or protected health information (PHI). When they do, they are transactional documents. With this classification, the mailings must follow rules and should adhere to other best practices. Let’s review why they are unique and what you should [...]
Many different stakeholders in healthcare produce and mail communications to patients. From billing statements to explanations of benefits (EOBs), these documents contain sensitive information. As a result, healthcare printing has many requirements. When companies choose to outsource these, they need a compliance- and accuracy-focused partner. If you’re considering transitioning to this model, follow these [...]
errors in consumer email communications The inbox offers an efficient and easy space to communicate with customers. Companies send all types of consumer email communications. Many of these fall into the category of transactional, meaning they contain PII (personally identifiable information) or PHI (protected health information). This designation means rules, regulations, and [...]
outsourced printing and mailing trends Several trends are impacting the industry of outsourced printing and mailing. As many companies shift from in-house operations to third parties, they still need to be aware of factors that influence their providers. As a transactional print and mail leader, PCI Group is tracking trends and their [...]
The healthcare industry produces and mails billions of communications annually. Because of the PHI (protected healthcare information) typically included, these documents must abide by regulatory requirements, including HIPAA. Many companies outsource this with patient statement printing and mail services to ensure compliance, optimize processes, and reduce costs. In this guide, you’ll learn what those [...]
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