PCI Group’s Print and Mail Blogs
Telecom Invoice Redesign Time for Change
Of all the communications you send your customers, their telecom invoice is likely the one that receives the most attention. The layout and design of the document impact how much engagement it receives. Amounts due and [...]
Tracking Mail Tips for Visible Workflows
When outsourcing transactional communications, you still want control over each job. Without this capability, you could be at risk of noncompliance. Tracking mail can be simple and accessible with the right partner. If you’re considering [...]
Outsource Transactional Printing
Businesses often look to outsourcing to reduce costs and improve processes. It can apply to almost any area, including transactional communications. These letters and statements have extra compliance, security, and accuracy considerations. If you decide [...]
Customer Data Breach: Ways to Avoid Risk
Businesses must expand their concept of security and compliance from their own ecosystem. Your partners must have the same protections when you share confidential information with them. Otherwise, you may increase your risk of a [...]
Communications for Telecom: Boost Sales
Sending transactional letters to your customers can also include promotional messaging. Communications for telecom companies don’t preclude you from inserting unique offerings to customers. With the right approach, you can engage them with upsell and cross-sell [...]
Is USPS HIPAA Compliant for Transactional Mail
Any organization sending healthcare-related information by mail to patients must adhere to HIPAA rules and regulations. HIPAA has specific rules about communications that include PHI (protected health information). Millions of letters or statements that fit [...]
What Is Transactional Print for Companies?
In the landscape of printed communications companies produce, they fall into two categories. The first is promotional, which consists of offers or promotions with a marketing angle. The second is transactional print. These documents are [...]
The Latest Customer Data Breaches and Lessons Learned for Transactional Communications
Customer data breaches happen so often that the average consumer may receive notifications from numerous companies within the same month! Cybercriminals aim to steal valuable data like PII (personally identifiable information) and PHI (protected health [...]
Medical Collection Letter Services
Analysis of government data revealed that U.S. consumers owe at least $220 billion in medical debt. One driver behind this is the increase in patient financial responsibility due to high-deductible coverage. This trend has driven [...]