PCI Group’s Print and Mail Blogs
Insurance Mailing Services: Ensuring Accuracy and Compliance
Insurance companies produce a vast amount of mailpieces for customers. From property and casualty declarations to auto monthly billing statements, insurers in these verticals face operational challenges in managing insurance mailing. In addition to rising [...]
What Is USPS Informed Visibility Mail Tracking?
The USPS has enacted many programs and policies to satisfy mail tracking needs in the 21st century. A key part of this is the use of the Intelligent Mail Barcode (IMb) scans. USPS Informed Visibility [...]
2025 USPS Postage Updates
The USPS has new rates for 2025. They’ve been raising them consistently each year. With final approval, the 2025 USPS postage updates will take effect on January 19, 2025. For companies that spend a considerable amount [...]
Transactional Customer Communications
Transactional customer communications have lots of rules that govern their production and delivery. These protected letters, statements, and documents convey critical information. However, with some optimization strategies, they can provide additional ways to connect with customers. [...]
Regulatory Compliance for Transactional Communications Providers
Transactional mail or emails are a unique subset of business communications. Because they contain either PII (personally identifiable information) or PHI (protected healthcare information), laws govern their creation and sending. Regulatory compliance for transactional communications [...]
Everything Utility Companies Need to Know About Statement Printing and Mailing Services
The utility industry sends millions of communications to customers every year. These operations can become expensive and cumbersome because of the volume and regulatory requirements. Many organizations are shifting to outsourcing via statement printing and [...]
Transactional Email Delivery – Should You Transition?
We live in a digital world. Most consumers receive lots of communications from companies via email. Much of it is promotional, but people appreciate the convenience of receiving invoices and other regulated communications in this [...]
Outsourcing Healthcare Statements Improve RCM
Hospitals and healthcare systems often face challenges in revenue cycle management (RCM). It’s a complex workflow that includes all care delivery and reimbursement components. While much of RCM focuses on claims submitted to insurers, patient [...]
Data Breach Notification Print and Mail Services
Customer data breaches are no longer an if but when for most organizations. They’ve been on the rise for years and show no decline. With risk increasing and hackers targeting companies in every industry and [...]
