For healthcare organizations, compliance with HIPAA is imperative in protecting data and avoiding fines. When these companies work with partners like a transactional print and mail company, they should only contract with a HIPAA-compliant printer. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe defined the benefits [...]
Cybersecurity risks are a threat to any organization. The risks of hacking and cyber-attacks are growing and can change quickly in such a dynamic environment. So, what are the most urgent risks for 2023? Information Security and Compliance Officer Dwight Springthorpe shared his list in this episode of Ask the Experts. “The [...]
Protecting personal information in transactional print and mail is non-negotiable. The data must be kept secure and confidential at all times. Often, clients seek advice and recommendations regarding data security. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe offered some best practices. “First, I recommend that [...]
Protecting sensitive customer data is a critical component in transactional print and mail. The data within printed and mailed files must be kept secure and confidential for many reasons, including compliance with regulations regarding such information. No matter the regulatory requirements or what’s part of the data, PCI Group has a rigid [...]
Businesses can store data in two main ways—on the cloud or on-premise. There are various differences between cloud-based storage vs. premise-based storage. In this episode of Ask the Experts, PCI Group’s Information Security and Compliance Officer Dwight Springthorpe explained how each works and why the company uses the storage option that it [...]
The pandemic impacted the labor market of every industry, some more than others. Post-pandemic, there are still lingering effects, and those can be challenging for companies. In this episode of Ask the Experts, SVP Perry Fernandes addressed the impact of the pandemic on labor for transactional mail providers. “The pandemic has impacted [...]
In ARM (Accounts Receivable Management) transactional print and mail, every component has a compliance implication. One of the most crucial is letter design for collection communications, as there are many regulations about what the document must contain. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta explained what [...]
For companies in the ARM (Accounts Receivable Management) industry, compliance with regulations regarding communication with debtors is critical. When these businesses outsource these functions, they need a compliance-minded partner. In this episode of Ask the Experts, Area VP and Solutions Partner Anthony Faldetta discussed why it’s important to find an ARM-compliant print [...]
Collection letters are critical communications for notifying consumers of outstanding debts. These documents have many regulatory requirements regarding the content. As a result, those in the ARM (Accounts Receivable Management) industry need to ensure that their collection letters are effective. But what does “effective” mean? In this episode of Ask the Experts, [...]
Compliance is a central component to document design in transactional print and mail. Letter design compliance is critical to ensuring adherence to regulations. If compliance isn’t a consideration, there could be repercussions. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta shares his expertise on the subject. While [...]
