Ask The Experts Video Series – Print and Mail Technology

What questions should customers ask when looking to outsource transactional print (part two)

In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from [...]

What questions should customers ask when looking to outsource transactional print (part one)

When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of [...]

What type of infrastructure is required for transactional direct mail?

When producing transactional direct mail, operators need technology and equipment to ensure accuracy, quality, and compliance. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe discussed the infrastructure requirements for transactional direct mail. “Direct mail doesn’t require a specific type of infrastructure. We utilize very similar components [...]

2023-07-25T10:37:18-05:00July 25th, 2023|Categories: Ask The Experts, Technology, Transactional Direct Mail|Tags: , |

What is cloud-based storage vs. premise-based storage?

Businesses can store data in two main ways—on the cloud or on-premise. There are various differences between cloud-based storage vs. premise-based storage. In this episode of Ask the Experts, PCI Group’s Information Security and Compliance Officer Dwight Springthorpe explained how each works and why the company uses the storage option that it [...]

How are print and mail customers using PCI Group’s API to their advantage?

APIs (application programming interfaces) are common connectors between systems. They enable interactions between applications, data, and devices to ensure secure data transactions. The PCI API offers real-time data connectivity and reporting transparency. In this episode of Ask the Experts. PCI Group’s Area VP, Solutions Partner Scott Concannon, shared how customers use it [...]

2023-07-24T13:20:40-05:00July 24th, 2023|Categories: Ask The Experts, Technology|Tags: , |

Importance of Transparency and trakPCI Reporting.

Is transparency part of your print and mail operations? Does your vendor provide a means to track the entire process from data transfer to delivery? If not, you could be missing out on opportunities and more. trackPCI reporting allows for this, and PCI Group President and Co-Owner Chris [...]

2023-07-27T12:30:44-05:00October 28th, 2019|Categories: Ask The Experts, Technology|Tags: , |

What is the importance of High Speed Color Inkjet Production Presses?

Chris Kropac, President of PCI Group discusses why high speed color ink jet production is so important to personalize communications. In transactional print and mail, having the right equipment to ensure speed, quality, and accuracy is critical. PCI Group’s adoption of high-speed color inkjet production presses enables all [...]

2023-07-27T12:33:15-05:00October 18th, 2019|Categories: Ask The Experts, Technology|Tags: , , |