PCI Group’s Ask The Experts Video Blogs
As thought leaders in transactional direct mail, PCI Group’s management team is frequently asked to share their expertise in industry focus groups and panel discussions. These discussions led us to produce the “Ask the Experts” series of videos to share PCI’s expertise with a wider audience. The following videos, on a wide range of relevant topics, provide listeners with key insights regarding the technology and processes PCI deploys to deliver the most secure, compliant and accurate transactional direct mail in the industry.
Why does PCI Group employ a VP of Compliance?
Chris Kropac, President of PCI Group discusses why it's necessary to have a VP of Compliance to PCI Group's business. As a transactional-focused print and mail provider, PCI Group [...]
What measures do transactional mailers take to protect client data?
Chris Kropac, President of PCI Group discusses all of the components necessary to protect client data during the transactional mail process. Transactional mailers have an obligation to protect client [...]
What is PCI Group’s new approach to Business Continuity?
Chris Kropac, President of PCI Group discusses PCI Group's different model for Business Continuity and Disaster Recovery. Having a strategy and plan for business continuity is critical for [...]
What is the process for being 99.9999 percent accurate?
Scott Concannon, VP, Business Development discusses 3 fundamental pillars for being 99.9999% accurate in mailing. Accuracy in transactional mail is imperative. Ensuring the right information goes in the [...]
What happens if a customer has a mis-mailing?
Scott Concannon, VP, Business Development discusses mis-mailings Transactional mail has no room for error. With the right technology, processes, and approach, you can minimize the likelihood of a [...]
What is a White Paper Factory and how is it revolutionizing personalized customer communications?
Christian Kropac, President & Co-Owner of PCI Group, describes what a White Paper Factory is and its benefits. One of the most important investments a trasactional print and mail providers can make [...]