Compliance is always top of mind for those in the collections and accounts receivable management (ARM) industry. The Fair Debt Collection Practices Act (FDCPA) defines permissible print and digital communications. Failure to follow the rules can result in a debtor recovering actual and statutory damages, attorney’s fees, and other costs. For organizations to ensure ARM [...]
In the modern world, customers have expectations that communications from businesses should be relevant to them. In other words, personalization is critical to engagement and more. When executed well, it can drive better responses. This notion covers every industry, and it’s something telecom companies are eager to explore. Personalized telecom communications directly on statements [...]
While we live in a digital world, companies still print and mail a large volume of statements, invoices, and other documents. It’s a complex operational process that’s also expensive. As organizations look for ways to cut costs, mailing services for business is a leading way to do so. Find out how in this post. Postage [...]
Cities, municipalities, and utility companies often have challenges around billing operations. The problems faced include rising costs, issues with quality, and concerns about compliance. You also want to deliver utility bills that engage customers to remit payment and inform them of important information quickly. If all these things are impacting your organization, outsourced utility billing [...]
As you look at the operational aspects of your business, what can you improve upon that will actually reduce costs? One answer is outsourcing printing for transactional mail. It’s expensive, labor-intensive, and often inefficient to manage in house. You can realize many benefits from outsourcing, so why not adopt it in 2022? Outsourcing Reduces [...]
An increase in postage costs can impact any business. It’s also something you have little control over. For industries with a high volume of transactional mail, any rise, no matter how small, will inflate your budget. We’re breaking down postage changes for 2022 and beyond to provide insight into this topic. Postage Rate Changes 2022 [...]
The financial services industry has many obligations when it comes to customer communications. You must remain compliant with regulations. Additionally, you need to ensure that the right person gets the correct information. Further, you need your customers to take action, based on the communication. With all these requirements, it can be expensive and hard to [...]
Did you know that your policy holder communications can be a critical area for cross-selling and upselling? When you use dynamic printing capabilities, you can sell additional insurance products on the communications you’re already sending to customers. With this approach, you’ll save money and elicit better responses. Keep reading to find out how. Dynamic [...]
Raw material costs continue to rise due to supply chain issues and the COVID-19 pandemic. Demand is high, and supply is still catching up. The material that’s critical to transactional print and mail that’s most in flux is paper. Paper prices increased 6-15% in 2021, so what does the future hold for paper market [...]
In the modern world, efforts for debt collection need an upgrade. By leveraging multi-channel communications, you can improve your debt collection efforts. With an encrypted, certified digital platform, you can remain compliant and gain the advantages of digital mail delivery. Find out how this works so you can recover more for your customers. What [...]
