Do you think about the costs of printing and mailing your customer communications? In the telecom industry, you likely send out promotional and statement mailings separately. That could be driving up your costs. By combining telecom promotional and statement content into one, you’ll reduce your expenses and reap other benefits. Here’s how to do [...]
For any business, getting paid on time is critical to cash flow health. In a traditional model, you provide a service, send a bill, and wait for payment remittance. When payments don’t come in on time, it can jeopardize your company. Often failure to pay bills on time is not within your control. According [...]
For healthcare organizations, compliance to regulatory standards is always a priority. Patient communications and data are no different and must adhere to HIPAA guidelines. For those organizations working with print and mail services, there’s no substitute for a HIPAA-compliant print and mail outsource partner. Your priorities are to determine if a provider has advanced [...]
Print and mail are still critical activities for any business that develops a significant amount of customer communication. However, it’s likely not one of your core competencies. That’s why many choose to outsource. If that’s your current situation, you’ll want to follow these steps to find the best print and mail outsourcing vendor. New [...]
Are your billing statements taking advantage of all the upgrades and dynamic printing opportunities available? If not, it could be a roadblock to streamlining bill statement printing. Instead, add these things to your statements that can boost customer engagement and your cash flow. Dynamic Bill Statement Printing Offers Personalization Does every customer statement say [...]
The pandemic, supply chain issues, and other factors are impacting many raw materials, including the paper market. These added costs are impacting a variety of industries that need them. That also translates to likely higher prices for print and mail operations. With lots of other numbers changing on your budget, how will you minimize [...]
The No Surprises Act’s effective date is nearing. In 2022, health plans will see the volume of patient communications rise. The law requires insurers to send patients cost estimates before services. The law’s intention is to provide transparency of costs to consumers. As with any regulation, there has to be a way to facilitate [...]
Every business wants to decrease costs in any way. While some things are easier to cut, some are more fixed. Many companies may have that assumption about postal rates. However, reducing postage costs is possible with the optimization of processes. If you currently process your print and mail internally or use a third party, [...]
PCI Group president Chris Kropac recently presented at the thINK Forum Annual Conference. This event includes the Canon community of inkjet printer customers, solution partners, and print industry experts. The gathering brings together those in the industry to learn, network, and collaborate. While there, Chris shared insights into the transactional print industry during an interview [...]
The phrase “easy to do business with” is common in lots of industries. Every company certainly wants to have this designation. Successful businesses are customer-centric. They think about the pain points customers feel in current processes and want to ease those. They likely do that with the product or service. However, there’s more to [...]
