PCI Group’s Ask The Experts Video Blogs
As thought leaders in transactional direct mail, PCI Group’s management team is frequently asked to share their expertise in industry focus groups and panel discussions. These discussions led us to produce the “Ask the Experts” series of videos to share PCI’s expertise with a wider audience. The following videos, on a wide range of relevant topics, provide listeners with key insights regarding the technology and processes PCI deploys to deliver the most secure, compliant and accurate transactional direct mail in the industry.
What is cloud-based storage vs. premise-based storage?
Businesses can store data in two main ways—on the cloud or on-premise. There are various differences between cloud-based storage vs. premise-based storage. In this episode of Ask the Experts, PCI Group’s Information Security [...]
Why is it important to have a dedicated CSR for a customer’s account?
Any business needs to have robust and responsive customer support. In the world of transactional print and mail, it’s even more critical, as these are regulated and mission-critical communications. Understanding the urgency and [...]
Why is diagnosing a client’s mailing issue at the record level important?
In transactional print and mail, issue detection that’s real-time and identifiable is a critical factor for accuracy and compliance. Diagnosis of mailing issues should occur at the record level to ensure it's solvable [...]
What are the differences between a traditional print and mail disaster recovery program and our ACTIV DR?
Disaster recovery programs are a best practice for any company and operational process. In print and mail, organizations need a backup plan to continue production should an outage occur. Unfortunately, traditional disaster recovery [...]
How are print and mail customers using PCI Group’s API to their advantage?
APIs (application programming interfaces) are common connectors between systems. They enable interactions between applications, data, and devices to ensure secure data transactions. The PCI API offers real-time data connectivity and reporting transparency. In [...]
What are the advantages of PCI Group’s ACTIV dR?
Can your transactional print and mail operations protect against planned and unplanned business disruptions? Most approaches for disaster recovery prioritize a “cold-site” method, and those are usually costly. PCI Group has a different [...]