Print and Mail Compliance
PCI Group experts talk about the value of staying compliant with various industry regulations like HIPAA, HITRUST, SOC I & II, FISMA, and PCI-DSS and the protection it provides customers to protect their customer’s personal confidential information.
What questions should customers ask when looking to outsource transactional print (part two)
In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from them? “Accuracy is the most important component in transactional mail. You may find the cheapest price around, but you’re going to [...]
What questions should customers ask when looking to outsource transactional print (part one)
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of this discussion. “When choosing a transactional partner, you should ask questions about how to handle certain events. One, what’s their sole [...]
What’s the difference between HIPAA and HITRUST certification?
In healthcare transactional print and mail, the processes to produce them must align with compliance regulations. While most organizations have HIPAA certification, not all also have HITRUST. So, what are the differences between HIPAA and HITRUST certification? In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe provided the answer. “The difference between HIPAA and HITRUST certifications is that HITRUST goes a step beyond HIPAA,” Dwight said. Essentially, HITRUST [...]
What should customers know about HIPPA printed communications?
For any healthcare organization that sends HIPAA-printed communications, there are regulations and considerations in how to produce them. The information in these documents is PHI (protected health information), so the data must be secure and kept confidential. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe spoke about what customers should know about HIPAA-printed communications. “HIPAA communications are from healthcare providers to their end customers that contain personal [...]
What is the key role of a Security and Compliance Officer, and why is it necessary?
A Security and Compliance Officer plays a big role in a transactional print and mail company. They are critical to ensuring compliance and data security within the organization. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe discussed his role and why it’s necessary in the industry. “A Security and Compliance Officer is a key factor to what PCI Group provides our clients, and that is data security. [...]
What benefits can customers expect to receive from working with a HIPAA-compliant printer?
For healthcare organizations, compliance with HIPAA is imperative in protecting data and avoiding fines. When these companies work with partners like a transactional print and mail company, they should only contract with a HIPAA-compliant printer. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe defined the benefits customers can expect when working with a HIPAA-compliant partner. “You have assurances that certified auditors have reviewed their operations and are [...]