Ask The Experts – Video Blogs

What type of quality improvements has PCI Group seen since implementing the LEAN Manufacturing approach?

Tim Lackey, Director of Business Process for PCI Group, discusses the quality improvements PCI Group has seen since implementing LEAN manufacturing. Improving quality and ensuring its consistency are hallmarks of Lean Manufacturing. As a transactional print and mail provider, consistent quality is non-negotiable for our clients. After [...]

2023-07-27T12:31:52-05:00October 25th, 2019|Categories: Ask The Experts, LEAN Manufacturing|Tags: , |

How does LEAN Manufacturing printing work in the Print Department?

Eric Weinbrenner, Print Manager for PCI Group, discusses LEAN manufacturing has improved printing at PCI Group. Lean manufacturing is an approach that a variety of companies can use to improve processes, reduce waste, and drive efficiency. How businesses apply it depends on their operations and products. In this [...]

2023-07-27T12:31:56-05:00October 25th, 2019|Categories: Ask The Experts, LEAN Manufacturing|Tags: , |

Why does PCI Group employ a VP of Compliance?

Chris Kropac, President of PCI Group discusses why it's necessary to have a VP of Compliance to PCI Group's business. As a transactional-focused print and mail provider, PCI Group delivers solutions to industries that must adhere to many regulations. Compliance with these is critical to ensure that our [...]

2023-07-27T12:32:42-05:00October 25th, 2019|Categories: Ask The Experts, Data Security|Tags: , , |

What measures do transactional mailers take to protect client data?

Chris Kropac, President of PCI Group discusses all of the components necessary to protect client data during the transactional mail process. Transactional mailers have an obligation to protect client data. There are regulations to follow regarding sensitive and private information in transactional mail. PCI Group clients rely on [...]

2023-07-27T12:32:43-05:00October 25th, 2019|Categories: Ask The Experts, Data Security|Tags: , , |

What is PCI Group’s new approach to Business Continuity?

Chris Kropac, President of PCI Group discusses PCI Group's different model for Business Continuity and Disaster Recovery. Having a strategy and plan for business continuity is critical for businesses. For a transactional print and mail company like PCI Group, it’s even more important. That’s because many mailings [...]

What is the process for being 99.9999 percent accurate?

Scott Concannon, VP, Business Development discusses 3 fundamental pillars for being 99.9999% accurate in mailing. Accuracy in transactional mail is imperative. Ensuring the right information goes in the correct envelope addressed to the right person is paramount to compliance. PCI Group holds a 99.9999% accurate rating. In [...]

2023-07-27T12:32:46-05:00October 25th, 2019|Categories: Accuracy, Ask The Experts|Tags: , |

What happens if a customer has a mis-mailing?

Scott Concannon, VP, Business Development discusses mis-mailings Transactional mail has no room for error. With the right technology, processes, and approach, you can minimize the likelihood of a mis-mailing. However, many companies still face these high-risk situations. PCI Group Area VP/Solutions Partner Scott Concannon provides insight on [...]

2023-07-27T12:32:47-05:00October 25th, 2019|Categories: Accuracy, Ask The Experts|Tags: , |

What is a White Paper Factory and how is it revolutionizing personalized customer communications?

Christian Kropac, President & Co-Owner of PCI Group, describes what a White Paper Factory is and its benefits. One of the most important investments a trasactional print and mail providers can make is to commit to a white paper factory operating environment. It’s revolutionizing personalized customer communications. So, what is [...]

2023-07-27T12:33:14-05:00October 24th, 2019|Categories: Ask The Experts, White Paper Factory Category|Tags: , , |

What is the importance of High Speed Color Inkjet Production Presses?

Chris Kropac, President of PCI Group discusses why high speed color ink jet production is so important to personalize communications. In transactional print and mail, having the right equipment to ensure speed, quality, and accuracy is critical. PCI Group’s adoption of high-speed color inkjet production presses enables all [...]

2023-07-27T12:33:15-05:00October 18th, 2019|Categories: Ask The Experts, Technology|Tags: , , |