Ask The Experts2023-02-13T08:53:23-05:00

PCI Group’s Ask The Experts Video Blogs

As thought leaders in transactional direct mail, PCI Group’s management team is frequently asked to share their expertise in industry focus groups and panel discussions.  These discussions led us to produce the “Ask the Experts” series of videos to share PCI’s expertise with a wider audience.  The following videos, on a wide range of relevant topics, provide listeners with key insights regarding the technology and processes PCI deploys to deliver the most secure, compliant and accurate transactional direct mail in the industry.

What are standard works, and how do they contribute to quality?

In Lean Manufacturing, standard works are a crucial component to ensuring repeatable quality. Every process has a series of steps, and standard works are the documentation of tasks in the correct sequence. This [...]

PCI Group’s CARs: Improving Quality & Accuracy in Print and Mail

In the world of transactional print and mail, maintaining accuracy and quality is crucial. While errors can occur, they present an opportunity for improvement. This is where Corrective Action Reports (CARs) come into [...]

Why is it important for a transactional mailer to be singularly focused?

PCI Group is asking the hard questions about the world of mission-critical printing and mailing. In this episode of Ask the Experts, PCI Group President and Co-Owner Chris Kropac [...]

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How important is compliance in transactional direct mail? (Part 1)

In part one of a two-part Ask the Experts series, Chris Kropac, PCI Group President and Co-Owner, addresses the importance of compliance in transactional direct mail.  At the time of the company’s founding, [...]

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How important is compliance in transactional direct mail? (Part 2)

Continuing the conversation on compliance in transactional direct mail on Ask the Experts, PCI President and Co-Founder Chris Kropac, discusses the current landscape.  “In 50 years, the only constant [...]

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