In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from [...]
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of [...]
In healthcare transactional print and mail, the processes to produce them must align with compliance regulations. While most organizations have HIPAA certification, not all also have HITRUST. So, what are the differences between HIPAA and HITRUST certification? In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe provided [...]
For any healthcare organization that sends HIPAA-printed communications, there are regulations and considerations in how to produce them. The information in these documents is PHI (protected health information), so the data must be secure and kept confidential. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe spoke [...]
A Security and Compliance Officer plays a big role in a transactional print and mail company. They are critical to ensuring compliance and data security within the organization. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe discussed his role and why it’s necessary in the industry. [...]
For healthcare organizations, compliance with HIPAA is imperative in protecting data and avoiding fines. When these companies work with partners like a transactional print and mail company, they should only contract with a HIPAA-compliant printer. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe defined the benefits [...]
Protecting personal information in transactional print and mail is non-negotiable. The data must be kept secure and confidential at all times. Often, clients seek advice and recommendations regarding data security. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe offered some best practices. “First, I recommend that [...]
In part one of a two-part Ask the Experts series, Chris Kropac, PCI Group President and Co-Owner, addresses the importance of compliance in transactional direct mail. At the time of the company’s founding, over 50 years ago, compliance and security looked much different. There was no internet or certifications that validated protocols. [...]
Continuing the conversation on compliance in transactional direct mail on Ask the Experts, PCI President and Co-Founder Chris Kropac, discusses the current landscape. “In 50 years, the only constant is change. We’re proponents of not fighting technology but adapting to make sense for our clients,” Chris said. In [...]
