Outsource
As companies look to reduce costs across the enterprise, they often consider outsourcing non-core functions. Shifting work to companies specializing in an area has many savings advantages. One area that organizations should consider is transactional print and mail services. For any business that must deliver compliant, accurate communications to customers, you’re likely spending too [...]
Your customers rely on you to minimize their risk and protect their assets. Trust is a big part of the relationship between consumers and insurance companies. To ensure you keep this, you need to deliver communications to them in the channels they prefer that are secure and accurate. While some have chosen to go [...]
Providing your customers with compliant, accurate, high-quality statements is a business requirement. These documents have many rules governing how you print and mail them. They also have a lot of costs, and require advanced equipment, sophisticated workflows, and labor. With all these elements and complexity, many companies are evaluating their options to outsource their [...]
When making big decisions about changing processes and moving to outsourcing activities, companies have lots of questions to ponder. We work with many businesses that move from an in-house to an outsourced model for transactional print and mail. In this FAQ block, we’ll cover those to ask when considering it for property and casualty [...]
Companies that thrive and grow revenue have something in common—they focus on their core business capabilities. When they do this, they find that letting other experts support other parts of their operation only makes sense. One of those categories is transactional print and mail, and in this post, we’re going to talk specifically about [...]
Can you ever be 100% accurate in all your transactional print communications? Perfection is hard to achieve and sustain, considering all the many variables in play. However, the commitment to improving accuracy is always an objective regarding letters with compliance and security requirements. The question is—how confident are you in this metric? Whether you [...]
Organizations that want to save money while improving quality, accuracy, and compliance will realize all these benefits and more with outsourcing. Outsourcing transactional print and mail delivers a variety of positive impacts for a company. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac described what customers could [...]
Customer communications have evolved, and companies and consumers have adopted digital channels. These efforts fall into business digital transformation initiatives, which help companies modernize and use technology more effectively. Pursuing digital transformation is an excellent complement to outsourcing transactional communications. In this episode of Ask the Experts, PCI Group President and Owner [...]
In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from [...]
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of [...]
